Shipping policy

BARRIO STUDIOS® — SHIPPING POLICY

Last updated: October 16, 2026

At Barrio Studios®, every order represents support for our vision, our culture, and our community. Please review our shipping policy before placing your order.

1. Order Processing

Orders are processed after payment has been successfully completed.

Please allow approximately 2–5 business days for processing before your order ships. Processing times may be longer during product launches, high-volume periods, holidays, or other circumstances outside our control.

Business days exclude weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

2. Preorders & Limited Drops

Certain Barrio Studios® products may be offered as preorders.

Preordered items may take longer to ship because they may need to be produced before fulfillment. Estimated production and shipping timelines will be communicated on the product page or through official store updates when available.

Please review the product description carefully before placing a preorder. If production or shipping is significantly delayed, we will communicate updates and handle cancellation or refund requests in accordance with applicable law and the terms provided at purchase.

Limited-drop items may not be restocked once they sell out.

3. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on the destination, selected shipping service, and order details.

Estimated delivery times depend on the shipping carrier and destination. Any delivery estimates displayed at checkout are estimates and are not guaranteed unless expressly stated.

Once a package has been handed to the carrier, delivery timing may be affected by weather, holidays, carrier delays, or other circumstances outside our control.

4. Shipping Locations

Barrio Studios® is based in Rhode Island, USA.

Available shipping destinations will be displayed at checkout. International shipping availability, where offered, may vary by destination and may involve additional customs duties, import taxes, or fees.

Customers are responsible for applicable international charges unless otherwise stated at checkout or required by law.

5. Tracking Your Order

When tracking information is available, it will be sent to the email address provided at checkout.

Please allow time for the carrier to scan and update your tracking information after shipment.

If your tracking information has not updated for several business days, contact us for assistance.

6. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Barrio Studios® is not responsible for additional carrier charges or delivery issues caused by an incorrect address provided by the customer, subject to applicable law.

7. Lost, Delayed, or Missing Packages

If your package is delayed, first check the tracking information provided by the carrier.

If a package appears lost or marked as delivered but cannot be located, contact us at the email below. We will review the situation and help determine the appropriate next steps.

Delivery issues will be handled fairly and in accordance with applicable consumer protection laws. A carrier's delivery status does not automatically eliminate any rights you may have under applicable law.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number, a description of the damage, and photos of the package or item when relevant.

We will review the issue and work with you toward an appropriate resolution.